 | | Hitchin, Hertfordshire SG5 2TY Tel: 01462 422322 | |
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Comments have been taken from questionnaires completed by guests staying at the hotel on a bed and breakfast basis. Ratings are on a scale of 1 to 10, 1 being poor and 10 excellent.
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| Overall average hotel rating out of 10 |
8.8 |
| Bedroom |
7 |
Parking |
10 |
| Bathroom |
8 |
Cleanliness of hotel |
8 |
| Breakfast |
9 |
Staff & Service |
10 |
| Value for money |
Yes |
Would you come back again |
Yes |
Comments: Very friendly. Great food and quick.
Louise Bradshaw -27th July 2010
|
| Bedroom |
8 |
Parking |
9 |
| Bathroom |
6 |
Cleanliness of hotel |
9 |
| Breakfast |
6
|
Staff & Service |
9 |
| Value for money |
7 |
Would you come back again |
6 |
Comments: No real problems but breakfast could have been more generous.
Neil & Valerie Wallace - 22nd July 2010
|
| Bedroom |
8 |
Parking |
8 |
| Bathroom |
9 |
Cleanliness of hotel |
10 |
| Breakfast |
10 |
Staff & Service |
10 |
| Value for money |
Yes |
Would you come back again |
Yes |
Comments: Personal friendly, all needs met. Excellent venue for party. Bar staff were excellent.
David Cassels - 11th July 2010
|
| Bedroom |
8 |
Parking |
10 |
| Bathroom |
8 |
Cleanliness of hotel |
10 |
| Breakfast |
9 |
Staff and service |
10 |
| Value for money |
9
|
Would you come back again |
Yes |
Comments: Everything was clean, room was fair size for single, bed was comfortable, extra pillows were in room as my special request. Cleanliness important to me and needs met on that front. Hotel of it's time - slightly dated but more than adequate with wifi.
Ellimay - 8th July 2010 |
| Bedroom |
8 |
Parking |
10
|
| Bathroom |
6 |
Cleanliness of hotel |
9 |
| Breakfast |
9 |
Staff and service |
8 |
| Value for money |
Yes |
Would you come back again |
Yes |
Comments: Friendly staff, free good sized car park. The shower was a little unpredictable and the towels were very small. Overall we enjoyed our stay.
J Nicholson - 29th May 2010
|
| Bedroom |
7 |
Parking |
10
|
| Bathroom |
10 |
Cleanliness of hotel |
10 |
| Breakfast |
10 |
Staff and service |
10 |
| Value for money |
Yes |
Would you come back again |
Yes |
Comments: Lovely spacious executive family room, didn't sleep well due to the mattress being soft though. Lots of choice at breakfast and excellent service. Car park plentiful and hotel was spotless. Staff and service faultless. Well run hotel and we were made to feel very welcome, would recommend.
R Rudge - 15th May 2010
|
| Bedroom |
10 |
Parking |
10
|
| Bathroom |
10 |
Cleanliness of hotel |
10 |
| Breakfast |
10 |
Staff and service |
10 |
| Value for money |
Yes |
Would you come back again |
Yes |
Comments: I enjoyed stay during volcanic ash scare.
Gareth Banks - 17th April 2010
|
| Bedroom |
8 |
Parking |
10 |
| Bathroom |
8 |
Cleanliness of hotel |
10 |
| Breakfast |
10 |
Staff and service |
10 |
| Value for money |
Yes |
Would you come back again |
Yes |
Comments: Owners and staff as friendly as you could want, like being at home.
George Gordon - 9th April 2010
|
| Bedroom |
10 |
Parking |
10 |
| Bathroom |
10 |
Cleanliness of hotel |
10 |
| Breakfast |
10 |
Staff and service |
10 |
| Value for money |
Yes |
Would you come back again |
Yes |
Comments: Very welcoming/helpful. I was pleased to have found you. Thank you for making one welcome.
Donna Walling - 26th March 2010
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| Bedroom |
9 |
Parking |
10 |
| Bathroom |
7 |
Cleanliness of hotel |
10 |
| Breakfast |
|
Staff and service |
9 |
| Value for money |
Yes |
Would you come back again |
Yes |
Comments: Had executive room with sofa and table which was important for more than one night stay. Easy to park and transfer luggage. Staff always polite and helpful. Shower needs updating.
Marie Bullough - 24th March 2010
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| Bedroom |
|
Parking |
|
| Bathroom |
|
Cleanliness of hotel |
|
| Breakfast |
|
Staff and service |
|
| Value for money |
Yes |
Would you come back again |
Yes |
Comments: Lovely and clean, nice to wake up, look up at the ceiling and see a window with the blue sky and clouds passing by. Very nice, very quick service at breakfast. Not keen on listening to the radio though, would prefer classical music in the background. Good Parking. Very nice staff, very chatty, a family feel to the hotel.
Sharon and Ian Jackson - 13th March 2010 |
| Bedroom |
6 |
Parking |
10 |
| Bathroom |
6 |
Cleanliness of hotel |
10 |
| Breakfast |
10 |
Staff and service |
10 |
| Value for money |
Yes |
Would you come back again |
Yes |
Comments: Even though this hotel is a little rough around the edges, I found it to be better value for money than other more expensive hotels that I have stayed at. The food was excellent both breakfast and evening meal. The service you could not fault and there was ample parking. The broadband worked perfectly and the hotel was easy to find.
Paul Treanor - 10th March 2010 |
| Bedroom |
10 |
Parking |
10 |
| Bathroom |
10 |
Cleanliness of hotel |
10 |
| Breakfast |
|
Staff and service |
10 |
| Value for money |
Yes |
Would you come back again |
Yes |
Comments: Perfect for contractors. Friendly staff.
Simon Hague - 13th February 2010
|
| Bedroom |
7 |
Parking |
10 |
| Bathroom |
7 |
Cleanliness of hotel |
8 |
| Breakfast |
8 |
Staff and service |
8 |
| Value for money |
Yes |
Would you come back again |
Yes |
Comments:
Paul - 28th January 2010 |
| Bedroom |
8 |
Parking |
10 |
| Bathroom |
9 |
Cleanliness of hotel |
9 |
| Breakfast |
3 |
Staff and service |
6 |
| Value for money |
No |
Would you come back again |
No |
Comments: Liked car park facilities.
Sarah Cropley - 1st January 2010
|
| Bedroom |
8 |
Parking |
N/A |
| Bathroom |
6 |
Cleanliness of hotel |
9 |
| Breakfast |
8 |
Staff and service |
9 |
| Value for money |
Yes |
Would you come back again |
Yes |
Comments: Nice and quiet hotel. This is my second stay at Firs Hotel and I am sure I will come back.
Sebastian - 07.12.09 |
| Bedroom |
9 |
Parking |
9 |
| Bathroom |
9 |
Cleanliness of hotel |
9 |
| Breakfast |
8 |
Staff and service |
9 |
| Value for money |
Yes |
Would you come back again |
Yes |
Comments: Very friendly staff. Looks a little run down from outside by very good inside. Bedrooms are excellent nice to have working radiator and lots of fast running hot water. I was well fed at breakfast.
Paul - 04.12.09 |
| Bedroom |
7 |
Parking |
10 |
| Bathroom |
8 |
Cleanliness of hotel |
8 |
| Breakfast |
8 |
Staff & Service |
9 |
| Value for money |
Yes |
Would you come back again |
Yes |
Comments: Bedroom was a bit on the small side but everything you would need. Not happy with the waterproof undersheet, it's not necessary and it was of poor quality. The shower was a bit slow but everything else was fine. Breakfast was good. Good choice of fruit juice, cereal and Full English. Excellent off road FREE parking. Friendly and helpful staff. Overall I enjoyed my stay.
Clive - 28.11.09 |
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